Charged S$5 for parking in a proper zone: Bike-share users report issues with new QR-code system
Read more at https://www.channelnewsasia.com/news/singapore/charged-parking-proper-zone-bike-share-qr-code-problems-11147864

By Amir Yusof @AmirYusofCNA

21 Jan 2019 07:05PM (Updated: 21 Jan 2019 07:20PM)

Ricky Lim

Using mobile apps to scan QR code - often had the problem of failure.

This happen not only to this share-a-bike apps.

But it also happen to Paylah mobile apps.

Scanning the QR code - it say "link failure - unable to process transaction".

The helpdesk will advise to delete and reinstall the mobile apps - but problem persist.

Such problem will impede the usage of cashless payment via mobile apps.

Like · Reply · 1m

ChicKerdi Ling

LTA - I think you should consider placing the QR code on a pedestal or on a elevated platofrm and NOT on the ground. I notice the QR code do not stick on the ground and it easliy get displaced.

Like · Reply · 1h

Paul Tan

It could be that there isn't enough contrast due to the bright sunlight. This is the common issue with QR code as it needs to have sufficient contrast. U need to turn the brightness and contrast of your mobile to the maximum.

Like · Reply · 22m