Monday, August 21, 2017

Smarter regulations needed to propel Smart Nation initiatives: Chan Chun Sing
Read more at http://www.channelnewsasia.com/news/singapore/smarter-regulations-needed-to-propel-smart-nation-initiatives-9144490


 (Updated: )

Ricky Lim · 

When asked what other plans the government has to ensure Smart Nation initiatives resonate with Singaporeans, he highlighted the use of technology to improve the transport system.
"In the past, we used to fix the systems or the parts when the trains break down," he said. "Then people said we should do preventive maintenance, but in fact people are now moving from preventive to predictive maintenance, which is that even before things break down, you get information from the sensors network and you start to change the parts that need to be changed."
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Posted on :-
ricky l

ricky l6 seconds ago
The below is posted on:-
Web feedback reference: RWEB2012050500018
Dated: Sat, 5/5/2012, 10:18 PM
Another thing that come to my mind is that, a monitoring system that are place in the control centre should rightfully should be able to detect :-
(1) fault – detect fault eg. any parts falling off or dislodge, parts not properly secure at the right place – instead of using manual eyeballs – sensor or electrical or electronics should be in-build to trigger alerts so that proactive measures can be undertaken before disruption occurs.
(2) anomaly – events or conditions that is abnormal
(3) highlight section of those parts or that required attention (after a certain duration that have not been attend to)
(4) real-time LED indicators or color indicator eg. red (critical), amber (warning), green (healthy) to provide online alert to operational staff monitoring the health of the MRT and take proactive actions.
(5) Monitoring of Logs – that provide daily verification to identify abnormal activities
(6) Sensors - put at regular section of the tracks that will trigger faults
If cutting edge technology to operate the rail, cutting edge monitoring system to proactively monitor every parts of the rail system must be in place so that an digital, electronic or mechanical failure can be quickly identified even before disruption occur so that proactive actions can be taken before giving way to real problems.
What is best is to make available remote control technology - whereby maintenance staff do not need to be sent on site, but remotely do a “manual bypass” or do a “quick patch” to temporary make the system continue to run and then shut it down only when the rail stop operating to do proper remedial action – so that the SLA (Service Level Agreement) with the public is maintained and thus upholding public confidence.
A World Class Transport System should have the above characteristics – and we should demand no less from the MRT suppliers and vendors.
Reply 
ricky l

ricky ll6 seconds ago

Web feedback reference: RWEB2012050500019
Dated: Sat 5/5/2012 10:58 PM
If the supplier of the MRT parts claim that have a proactive monitoring system to detect faults or anomaly is not available or not possible – as it is too high tech. Then I will question the MRT suppliers and raise serious doubt about their cap in technology. Why?
Eg.
(1) If a fiber runs underground along a building or roads or submarine cable that are laid along an ocean bed breaks in the ocean, an OTDR (Optical Time Domain Reflectometer that will used projection of light source to determine the length of cable (or distance) - to identify and accurately pinpoint the breakage or faults on the fibre – will enable engineers to be quickly dispatch to the right location to do fusion and remedy the fault.
(2) At the same time, separate fibre routes provide redundancy and alternate path to transport the same traffic (in a load balancing manner) should be deployed so that if the primary line fails, traffic can flow through the secondary links – thus without causing failure or disruption to the users. Thus “zero downtime” is possible. SLA with “zero-defects” is possible.
(3) PUB checker – detects fault of pipeline running into kilometers that are buried underground – also apply the same logic.
(4) So taking along this line, MRT is a rail system that runs into kilometers like fiber running underground and water pipes running underground, won’t rail and MRT technology employ the same techniques to be failsafe and proactive ?

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Ricky Lim · 
For instance, some businesses are unwilling to offer e-payment options because of administrative costs, he said.
"I think there will be competition and all these charges will be driven down.”

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Posted on :-
11 Aug 2017 02:41PM

Ricky Lim · 
Singapore 
Winston Ling - I think there are quite a number of considerations before mWallet like paynow, paylah, payanyone etc will pick up.

(1) Retailers, shop etc - are currently maintaining various payment devices such as Nets or debit card,paywave or credit card (for mastercard, visa), discount card eg. NTUC discount or link card, kopitian card using cash for topup, NTUC discount card for foodfare using cash for topup, etc ---- all these are sunk in cost for many retailers who has invested in those devices and has sign long-term contract with banks, credit card company or finance company.
They will not simply use mWallet such as paynow, paylah, payanyone etc but throwing away all the entrenced invested current mode of payment.
(2) Finance companies, credit card company, banks, Nets etc - will definitely defend their turf - and will not let mWallet take over their business. 
For eg. do you think visa or mastercard will close shop and lose business to mWallet? Consumers got so many cash discount from this credit card company, NTUC link points etc ---- and they will not junk this cash discount to use mWallet because mWallet don't give discount - but in fact deduct straight from the consumer's saving fast.
(3) Many elderly, low income, etc are so use to ATM and cash withdrawal. Many don't carry mobile phone or know how to use the mobile apps such as paynow, paylah, payanyone.
If banks suddenly charge a fee for ATM withdrawal, there will be a public uproar. Firstly, retailers are not ready to deploy QR code for mWallet epayment - due to their current sunk in payment. Secondly, some consumers are not proficient in mWallet or have mobile phone to make epayment.
China can move straight in - into mWallet - because they can jump straight to mWallet without the old baggage of older sunken investment in epayment such as credit card.
For eg. Chinak are not trying mastercard or visa - because it originate from US.
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Ricky Lim · Singapore
For mWallet such as paynow, paylah, payanyone etc to be successful, starting with younger consumers, millenials will be a good start - it was announced that 640,000 of such people has signed up.

The reason being, many of this group of people are :-
(1) tech savvy - especially in using mobile phone, mWallet
(2) many of this people are still not holding credit card but is holding debit card - due to earning - thus mWallet is one good mode of payment. For older people with more established financial earnings - many are holding credit cards and are used to using credit cards to make payment such as paywave and earning cash discount - and thus less likely to switch to mWallet such as paynow.
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