Thursday, September 28, 2017

Going cashless at hawker centres: Challenges and opportunities

Despite the push for QR code payment at hawker centres, stall holders and consumers seem hesitant to make the switch. What are the barriers, and how can they be overcome?








image: data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==
Mr Benson Low accepts NETS QR code payment at his stall at Tanjong Pagar Plaza Market and Food Centre, but demand for the payment method is low. (Photo: Lianne Chia)

Read more at http://www.channelnewsasia.com/news/singapore/going-cashless-at-hawker-centres-challenges-and-opportunities-9256700


Ricky Lim ·

Is it true that to scan the QR code for mWallet, the smartphone must have NFC (Near Field Communiction)?
If yes, then there will be one more big barrier for cashless adoption via QR - because many smartphone don't support NFC.

Many people need to change and buy a new smartphone that support NFC - and this will become a disincentive.
Many current model in the market don't support NFC.

Also i have been scanning QR code for web whatsapp - and my phone is not NFC - but it works.

Why does this mWallet QR code so special - need a smartphone that support NFC?

Also is there incentives to consumers by switching to QR code?
Only incentives such as discount, cash rebate will make people switch.

Cashless for the sake of cashless will not make people switch.
Like · Reply · Just now
Ricky Lim ·

To scan the web whatspp QR code - just need to use the phone camera to scan the QR code and login is enable without the need to use NFC.

Why this QR code for mWallet need NFC (Near Field Communication) to scan the QR code?

Many current smartphone don't support NFC - and need to buy a phone with NFC which is more expensive.
Like · Reply · Just now

Ricky Lim ·

Just wonder, QR code mWallet is widely used in China.
But alot of China brand smartphone also don't support NFC eg. Xiaomi, redmi.

Wonder how does China consumer scan the QR code for mWallet cashless payment if their handphone don't support NFC?

If China don't require and NFC phone to scan QR code for mWallet cashless payment --- then why Singapore QR code mWallet need NFC phone?

This will greatly reduce Singaporean adoption of QR code mWallet - because it is a disincentive for people to change phone just to support NFC.
Like · Reply · Just now
Ricky Lim ·

To scan the web whatspp QR code - just need to use the phone camera to scan the QR code and login is enable without the need to use NFC.

Why this QR code for mWallet need NFC (Near Field Communication) to scan the QR code?

Many current smartphone don't support NFC - and need to buy a phone with NFC which is more expensive.
Like · Reply · Just now

Ricky Lim ·

Just wonder, QR code mWallet is widely used in China.
But alot of China brand smartphone also don't support NFC eg. Xiaomi, redmi.

Wonder how does China consumer scan the QR code for mWallet cashless payment if their handphone don't support NFC?

If China don't require an NFC phone to scan QR code for mWallet cashless payment --- then why Singapore QR code mWallet need NFC phone?

This will greatly reduce Singaporean adoption of QR code mWallet - because it is a disincentive for people to change phone just to support NFC.
Like · Reply · Just now
Doramon Wang
Ricky Lim
Dont think QR code needs NFC.
Reply · 6 hrs
Ricky Lim ·

Doramon Wang - yes QR code should not use NFC.
But notice in some store, it display mobile phone must have NFC and beside there is a QR code.

It cause some confusion - whether the mobile phone need NFC for mWallet QR code.

As far as i know, i have been using non-NFC mobile phone for QR code in some mobile apps.

If non-NFC mobile phone can be use for mWallet QR code - then a barrier to cashless payment will be removed.
Like · Reply ·
Like · Reply · 42 mins
Ricky Lim ·

Another confusion is found in this new article :-

"“If I want to use it, I have to change my phone, because it doesn't support the technology,” she said. “It’s more convenient to use cash for me.”
“For QR, all the hawkers need is a sticker with a QR code on their stall,” he said, adding that other forms of cashless payment options like the NETS FlashPay or Visa PayWave cards make use of Near Field Communication (NFC) technology.
=

The above statement give the impression and confusion that the mobile phones need NFC to support mWallet QR code payment.

It confirm mWallet QR code payment - does not need a smartphone that support NFC, then 1 big barrier for adoption is removed.
Like · Reply · Just now

 whatsapp web non NFC mobile phone camera phone QR scanner

 whatsapp web QR code for non-NFC mobile phone
  whatsapp web for non-NFC mobil


Yvonne Goh
never tried this QR code before. sounds complicated. dun like the idea of me having to key in amt in my phone...wat if my hands are full..caryying bags etc

isnt there a tap and go type... was just shown a luftansa credit card with wifi logo..and he says he just tap n go when in china.
Ricky Lim ·

Actually a danger of tap an go -- is the scammer.

All the scammer need is to have a scanning device - go near you (where you have a credit card or debit card with NFC) - and tap and go ---- your $$$$$ will be credit to his account via the tap-and-go scanning device.
Like · Reply · Just now

Ricky Lim ·

Scammer cannot transfer your $$$$$ using QR code - because you need to key in your pin, activate your banks app, than scan the QR code with your phone camera, key-in the amount - before your $$$$ can be paid.

Scammer has no way to use a clone device to scan your "tap-and-go card".
Like · Reply · Just now

Yvonne Goh
true. but u get a notification on yr email wh is to yr phone..so any unauthorised payment can be almost immed detected. no known incidences of wat u said or this will be pulled off the mkt
Reply · 4 mins
Ricky Lim ·

Yvonne Goh - i saw a video where scammers walk with clone devices along a busy high-class shopping belts.
The scammers stole a huge amount of money by just tapping on women's bag and man's pocket.
Like · Reply · Just now

Ricky Lim ·

Also you will get the bank notification (SMS) of the amount deducted only for a big amount eg. exceeding $1000.
Below certain amount, you will not received any SMS notification - with the tap-and-go card.
Like · Reply · Just now
10 mins
Ricky Lim ·
Like ezlink cards - tap and go - it will be a field day for scammers with clone devices (muted the noise for payment) - if the overseas scammers set foot here.
Like · Reply · Just now
Ricky Lim ·

And now everyone know that you are a big spender. dez ................
Like · Reply · Just now

Ricky Lim ·
Also don't think banks will use public email to notify you of bank transfer - because email is a security risk.

Bank usually use your mobile number for notification in the form of sms - specifically SMS otp (one time password) as sms are used by all banks for 2FA authentication - a secured security measure for internet banking.
Like · Reply · Just now

No comments:

Post a Comment