REACH 342 - What are your views on the latest anti-scam efforts that were announced this month? What measures do you take to protect yourself from potential scams?
(SK)
27 Apr 2022 (10am - 7pm)
REACH
[9:57 am, 27/04/2022] +REACH: Dear Contributors,
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Megan 😊
[10:00 am, 27/04/2022] +REACH: 📢 Topic 📢
The Anti-Scam Centre has recovered more than $200 million since its inception under the Singapore Police Force (SPF) in June 2019. Since then, the Anti-Scam Division was formed and expanded to become the Anti-Scam Command.
At the Police Workplan Seminar (April 26), Minister for Home Affairs and Law K. Shanmugam highlighted that scams remain a key concern. This is supported by the 52% rise in cases over the past year and the 154 individuals that have been victims of tech support scams over the past four months.
💬 What are your views on the latest anti-scam efforts that were announced this month? What measures do you take to protect yourself from potential scams?
Some of the anti-scam efforts that were announced include:
📌 Guidelines on Online Safety
Co-developed by SPF and the Asia Internet Coalition (AIC), the Guidelines on Online Safety provides a broad overview on the types of crimes and online harms; including scams, and advisories for internet users.
📌 Formation of Anti-Scam Command
The Anti-Scam Command brings together all scam-fighting units across SPF, with operations boosted by technology. This is to aid in better sense-making, more effective crime prevention and faster response against scams.
📌 Partnership with Institutions
The Anti-Scam Command partners more than 60 institutions including local and foreign banks, non-bank financial institutions, cryptocurrency houses and remittance service providers. Such partnerships will allow for quicker response against scams, with the help of artificial intelligence systems to identify and block suspicious transactions.
👉 https://www.straitstimes.com/singapore/courts-crime/154-victims-lose-at-least-71-million-to-tech-support-scams-since-january
👉 https://www.straitstimes.com/singapore/courts-crime/over-200m-recovered-by-anti-scam-centre-new-command-targets-scammers-before-victims-make-report
👉 https://www.channelnewsasia.com/singapore/spf-aic-cybercrime-scam-prevention-new-guidelines-2613776
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[10:20 am, 27/04/2022] +Uncle Law: You can hv the best technology or people to sieve out the scammers, end of day still boil down to individual responsibility
[10:21 am, 27/04/2022] +Uncle Law: More efforts still need to channel towards public education.
[10:27 am, 27/04/2022] +Rama: The elderly and lowly educated must be taught not to be taken in by fears from the peppertrators. Saying harm will come to family members and loved ones is a familiar tactic.
[10:43 am, 27/04/2022] +Boon: 👍
[10:46 am, 27/04/2022] +Boon: Guidelines in English or in Sg 4 official languages + Filipino and Hindi to ensure family helpers and foreigner workers are also alerted?
[10:52 am, 27/04/2022] +Boon: Should the intensity by radio, TV and newspaper to focus on scam examples be increased to raise public awareness? If there is cost involved, should we expect these corporations to see and recognize their contributions as part of their CSR/public duty, and not charge the Police for such ads and notices?
[0:01 pm, 27/04/2022] +REACH: Dear Contributors
We want to hear MORE from you on today's topic!
We have had good feedback and hope that we can keep the discussion robust and active!
Megan 😊
[0:04 pm, 27/04/2022] +Uncle Law: Perhaps this newly formed division can work with pdpc, to establish a standard for sms or wa msg broadcast.
Such as sms from corporate should not carry any url link
[0:14 pm, 27/04/2022] +Smiley face: It is a learning curve towards this DIGITALISATION world, more cheats and scans will surpass firewalls, policies and policing?
[0:20 pm, 27/04/2022] +Smiley face: One ancient Greek Aesop - "once bitten, twice shy"
Experience and Exposure.
[0:24 pm, 27/04/2022] +Smiley face: If we stratify risk by age groups, which age groups are 95% more vulnerable to these scams & cheats?
That wads to the next step, to address these tricky business of preventions and apprehensions. A targeted approach in solving these digital banking incompetences?
[0:26 pm, 27/04/2022] +Smiley face: Given known methods of cheats scams -
What's these victims profile like?
Gender, age, race, education?
Frequency + Quantum of money lost parallel to the above variables?
[0:28 pm, 27/04/2022] +Uncle Law: If majority of the victims are of a certain age grp, perhaps the RCs in the community can reach out to them.
[0:29 pm, 27/04/2022] +Rama: There should be such am outreach if not already in place
[0:29 pm, 27/04/2022] +Smiley face: What the laws to look at?
Age vulnerability like seniors with mental or physical challenges?
What's the ultimate sentencing of these criminals like based on victim's circumstances?
It must be a "LAW & ORDER" approach, nothing lenient please! That's itself is our HALLMARK, Singapore is a law & order country!
[0:31 pm, 27/04/2022] +Smiley face: 向上不正, 向下弯?
[0:37 pm, 27/04/2022] +Smiley face: Recalling years ago, a wealthy Asian business person said "Whenever I stroll along Orchard Road at wee hours, I felt so SAFE ...wherever I cruise my big car around town, I feel so GOOD... !"
- - anonymous
[0:58 pm, 27/04/2022] +Smiley face: 27 April, 2022
"A stable (political), safe (social) and sustainable (economics) environment iinto 2030..."
The 'Pull & Push' factors of Stagnation and/or Stagflation? What's the strength of SGP Dollars, starts benchmarking?
Singapore will continue to PULL in foreign funds towards $7 trillions (currently at $4.7T), putting aside inflation, that's what many would call it a 'happy problem'? Will Tesla set up EVs plant in Singapore? We have Hyundai EVs and Globalfoundries plus all related trades. Thailand will serve Toyota & Honda EVs initiatives. This itself is a regional competition in motion...
News:
https://www.bloomberg.com/news/articles/2022-04-24/singapore-s-housing-shortage-risks-bid-to-cool-home-prices
https://www.straitstimes.com/business/econ…
[1:04 pm, 27/04/2022] +~N: My view is that anti-scam efforts has to start from PDPA. Enforcement of PDPA, access and sharing of information, whether within organizations, or perhaps even within homes, between family and non-family members has to be clearly communicated.
[1:35 pm, 27/04/2022] ☸️ Danny 心:
*Some observations for improvement*
1. Recently, I again received a surge of "+" and "+65" calls.
Presumably, I suspect they are overseas scam call - and I reject the calls and block as scam.
a. Wonder when willl the Scamshield for Android is ready - so that we will not received such scam calls - as any such scam calls can be block and filter out at the upstream.
By blocking such scam calls at the upstream will also have prevented gullible receivers from being scam.
2. Understand that Government has been urging banks and other organisations from sending clickable SMS.
However recently, I received clickable SMS from some Government organistions. Iniitially I ignore such SMS - until I received a few reminders to respond.
Then I realise they are legitimate clickable SMS from the Government - and I have to respond.
I thought Government organisations should be consistent in implementing such guidelines - to prevent sending clickable SMS links.
[1:41 pm, 27/04/2022] ☸️ Danny 心:
2. Correction :- Not to send clickable SMS link.
[2:01 pm, 27/04/2022] ☸️ Danny 心:
1. The formation of a centralised Anti-Scam Command and Control centre make sense - as it can coordinate and partner the various stakeholders to spot scam early, use cutting edge techology to make sense of many disparate attempts by scammers and sniff out likely scams.
2. Blocking and filtering scams before it reaches the public - is a better strategy and technique to fight scam.
3. Educating the public to be alert, ability to spot suspected scams and not fall into scams - is also crucial in the fight against scammers.
If unsure, drop, verify, check, block and report - always err on the caution side.
Most important, don't volunteer to give out sensitive personal information, bank details, password, otp etc to any suspicious calls.
[2:02 pm, 27/04/2022] +Rama: Hope this is being looked into
[2:03 pm, 27/04/2022] ☸️ Danny 心:
"Ho Ching’s list of best defence against scammers starts with ‘Don’t be greedy’"
https://theindependent.sg/ho-chings-list-of-best-defence-against-scammers-starts-with-dont-be-greedy/#:~:text=Ho%20Ching%E2%80%99s%20list%20of%20best%20defence%20against%20scammers%20starts%20with%20%E2%80%98Don%E2%80%99t%20be%20greedy%E2%80%99
[2:05 pm, 27/04/2022] +Rama: Government must take note, coming from PM wife!?
[2:06 pm, 27/04/2022] ☸️ Danny 心:
She is making comments based on her personal capacity.
[2:06 pm, 27/04/2022] +Rama: Anything CSA/GovTech can tap on!?
[2:07 pm, 27/04/2022] ☸️ Danny 心: 🤷
[2:29 pm, 27/04/2022] ☸️ Danny 心:
https://theindependent.sg/woman-loses-1-million-in-cpf-account-to-impersonation-scam-netizens-confused-that-money-can-be-withdrawn/
Woman loses $1 million in CPF account to impersonation scam; netizens confused that money can be withdrawn.
[2:30 pm, 27/04/2022] ☸️ Danny 心:
"S'pore 'can't be ruled out' as target of new infrastructure malware amid Ukraine war"
https://www.straitstimes.com/tech/tech-news/spore-cant-be-ruled-out-as-target-for-new-infrastructure-malware-amid-ukraine-war#:~:text=S%27pore%20%27can%27t%20be%20ruled%20out%27%20as%20target%20of%20new%20infrastructure%20malware%20amid%20Ukraine%20war
[2:30 pm, 27/04/2022] ☸️ Danny 心:
"Killware: Malware That's Lethal"
https://www.horangi.com/blog/killware-malware-thats-lethal#:~:text=Killware%3A%20Malware%20That%27s%20Lethal
[2:31 pm, 27/04/2022] ☸️ Danny 心:
Scam that involves monetary loss - should involve the SPF anti-scam unit - as it is a commercial crime and money loss.
[2:34 pm, 27/04/2022] ☸️ Danny 心:
Malware, cyber security attack on our IT infrastructure - should be led by CSA and involve Government IT Authority like Govtech, IMDA - as coordination among the various government agencies, Telcos and overseas government cyber agencies will be required.
[2:38 pm, 27/04/2022] +BL: Yes!
[2:38 pm, 27/04/2022] ☸️ Danny 心:
Because such cyberattacks will put our more than 10 CII (Critical Information Infrastructure) at risk.
Good to watch the video/movie Diehard 4 - how hackers launch cyberattacks on the whole nation digital infrastructure and turn it into a war zone.
[2:39 pm, 27/04/2022] +Smiley face: "the richer a nation becomes, the more crimes of all sorts from greed to lust...?"
Foreign Experts -
The Israeli (US) counter measures for terrorism can be used to counter these scams and cheats. We can view these criminal like CELLS with a base station, the flow of funds and the connectivities as a whole, perhaps a syndicate or a lone ranger?
Will it intrudes personal privacy should these spywares been deployed to catch these crooks?
Inside Jobs -
Financial institutions will have to reaudit own internal security and access levels. These digitised steps often have least noticeable 'leakages' to outside parties with it scam, cheat or misappropriate of funds - white collar crimes! What people often call it 'inside jobs'!
International Cooperations -…
[2:52 pm, 27/04/2022] +Smiley face: "how you catches a rat?"
You set up many traps that will lead you to the rabbit hole...
- - Alice & The Wonderland
[2:57 pm, 27/04/2022] +Rama: One example of what I mentioned earlier
[2:58 pm, 27/04/2022] +Rama: Agree
[3:02 pm, 27/04/2022] ☸️ Danny 心:
Coordination and oversight on the cybersecurity adopted by our vital CII Industrial sectors become very crucial.
Government agencies will need to work very closely with the CII coordinated by CSA, Govtech and IMDA - notably power/water sectors, transport sector (increasingly used of 5G, driverless cars, trucks etc), digital banking, e-commerce, elogistics etc) - all these CIIs are target for State-led APT cyber attacks - some with lethal consequences if killerware is deployed.
[3:03 pm, 27/04/2022] +Smiley face: Physical -
LNG
Cloud facilities
Jurong Island
[3:05 pm, 27/04/2022] +Smiley face: Natuna to Jurong... Undersea pipeline
[3:07 pm, 27/04/2022] +Rama: Open to underwater sabotage!
[3:12 pm, 27/04/2022] +Smiley face: The One Percent Doctrine: Deep Inside America's Pursuit Of Its Enemies Since 9/11
By Suskind Ron
[3:12 pm, 27/04/2022] ☸️ Danny 心:
Notably, all our CIIs must be placed under a 24 X 365 Nationwide Security Incidents and Events Management - to detect any anomalies - so that immediate remedies can be undertaken.
Cannot leave it to individual sector or individual organisation to do it - as their IT department may lack the APT expertise.
[3:50 pm, 27/04/2022] ☸️ Danny 心:
Singhealth had just recovered from a State- APT attack.
Don't fall into another one.
Healthcare is one important CII - that can attract fatal killerware.
By attacking digital infrastructure administering surgical tools on patients.
[3:58 pm, 27/04/2022] +Smiley face: MAS speeds up probe of financial crimes, gives updates on Hyflux and ongoing key cases in report
https://www.straitstimes.com/business/companies-markets/mas-speeds-up-financial-crime-reviews-investigations-to-deliver-swift-punishment
[3:59 pm, 27/04/2022] +Smiley face: European gas jumps 24% as Russia cuts off Poland, Bulgaria
https://www.straitstimes.com/world/europe/european-gas-jumps-24-as-russia-cuts-off-poland-bulgaria
[5:28 pm, 27/04/2022] +REACH: Dear Contributors
We want to hear MORE from you on today's topic!
We have had good feedback and hope that we can keep the discussion robust and active!
Megan 😊
[5:44 pm, 27/04/2022] +Smiley face: https://www.nj.com/news/2022/04/zelle-isnt-doing-enough-to-fight-scams-and-protect-consumers-us-senators-say.html
[5:49 pm, 27/04/2022] ☸️ Danny 心:
Income is another one still using clickable SMS link.
[5:57 pm, 27/04/2022] ☸️ Danny 心:
Suggest that the Govtech, MAS should send a guideline to CEO, CTO and COO to remind their IT department to remove all clickable SMS link to all public - to safeguard against scams.
Look like such message has not sink into to many organisations including some government linked ones.
[6:12 pm, 27/04/2022] ☸️ Danny 心:
NHGP - good guy - don't use clickable SMS link.
[6:20 pm, 27/04/2022] +Rama: No mandatory legislation to stop!?
[6:21 pm, 27/04/2022] +Rama: Financial penalties imposed please!
[6:26 pm, 27/04/2022] ☸️ Danny 心:
Foreign banks all good boys - no clickable SMS link.
[6:27 pm, 27/04/2022] +Rama: So our local banks still sleeping!?
[6:27 pm, 27/04/2022] ☸️ Danny 心:
Local banks also good boys.
[6:28 pm, 27/04/2022] +Rama: But slow to remove sms links!?
[6:28 pm, 27/04/2022] +Dan: Looking at the OCBC Bank scams, the perpetrators are young ppl. The profile of them - high spenders, resourceful and IT savvy. They form their own syndicate, recruiting ppl to share their bank accounts, masked their identities in chat group. With such sophisticated skills, they could have form a formidable team in entrepreneurship, yet they landed in the bad side of the law.
1) Is scamming lucrative as a fastbuck scheme than entrepreneuring a business? The entry level to this business must have been low and accessible to them at that time.
2) I think that this is a team who are very resourceful and creative in their thinking? Just like the movie "Catch Me if You Can", will relevant agencies engage their expertise or experience to bring in other scammers? They are still young and should be offered a second chance.
3) Its not abt educating, I believed most schools have taken teaching of values seriously, we ought to close the gaps of family negligience or poor upbringing. Just like the SK kopitiam saga, how can these teens be educated properly to respect others if parents are doing a poor job?
[6:38 pm, 27/04/2022] ☸️ Danny 心:
Only singhealth and income.
[6:44 pm, 27/04/2022] +REACH: Dear Contributors,
⏰ We will be closing the chat in 15 minutes ⏰
Thank you very much for being part of our WhatsApp chat and participating actively.
Goodnight!
Megan
[6:50 pm, 27/04/2022] +Rama: Defence minister spouse head of singhealth!?
[6:53 pm, 27/04/2022] ☸️ Danny 心:
I thought CEO is a male?
[6:57 pm, 27/04/2022] +Rama: 🤷♂️
[6:57 pm, 27/04/2022] ☸️ Danny 心:
Singhealth structure very complicated.
Many CEOs.
[6:58 pm, 27/04/2022] +Rama: So, no true one head!?
[6:59 pm, 27/04/2022] ☸️ Danny 心:
Got group CEO, polyclinic CEO, sgh CEO etc.
Don't know who in charge.
[6:59 pm, 27/04/2022] +Rama: Responsibility and liability split to minimise impact!?
[7:00 pm, 27/04/2022] ☸️ Danny 心: 🤷
[7:00 pm, 27/04/2022] +REACH: Dear Contributors,
We will be closing the chat for today.
Thank you very much for being part of our WhatsApp chat and participating actively.
Goodnight!
Megan 😊
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