REACH 422 - What are your views on Singapore’s digital inclusion efforts? What are some skills needed to navigate the online space, and how can individuals be more digitally savvy?
(SK)
25 Jan 2023 (10am - 7pm)
REACH
[9:46 am, 25/01/2023] +REACH: Dear Contributors,
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Megan ��
[10:00 am, 25/01/2023] +REACH: �� Topic ��
In an interview at the World Economic Forum
(WEF), Minister for Communications and Information Josephine Teo said Singapore
pledged to strengthen digital inclusion – where people have access to digital
technologies and also the skills to use and benefit from them in their daily
lives.
Specifically, Singapore committed to improving
digital capabilities and making digital services more usable for one million
people as part of the WEF’s Edison Alliance which aims to speed up global
efforts to strengthen digital inclusion. The Government will consult various
groups that work with communities on what enhancements are required to ensure
that “digital Singapore is for everyone”.
�� What are your views on Singapore’s digital
inclusion efforts? What are some skills needed to navigate the online space,
and how can individuals be more digitally savvy?
Asked what skills are needed, Mrs Teo gave the
example of how people need to be able to discern fact from falsehoods
online.
Singapore has rolled out various initiatives to
equip Singaporeans with digital skills and help bridge the digital divide over
the years, including the Digital for Life movement which was launched in February
2021.
The strong consensus among WEF participants on
the need to strengthen digital inclusion was one of three main takeaways for
Mrs Teo. She said there was also a strong appetite for cooperation with
international partners, as well as considerable interest in Singapore’s
approach to promoting trust and improving safety “as the overall foundation for
technology governance”.
For instance, there was interest in Singapore’s
Cybersecurity Act as well as new laws to tackle online harms which
will take effect in 2023, added Mrs Teo, who is also Minister-in-charge of
Smart Nation and Cybersecurity.
-----
[10:02 am, 25/01/2023] +Rama: Computer literacy at the bottom level of
society must be strongly emphasis to educate the masses.
[10:19 am, 25/01/2023] +Grace: Digital tools are like knives. They can
help or harm. The question is... who is holding all the data?
Should tech companies be given such power over governments?
[10:24 am, 25/01/2023] +Rama: Government has to be the regulatory
authority.
[10:26 am, 25/01/2023] +AdMinister: Wishing you all Peace, Prosperous
and Happy Chinese New Year.
[10:29 am, 25/01/2023] +Smiley face: https://youtu.be/JLtsOO9vLQY
[10:29 am, 25/01/2023] +Smiley face: https://youtu.be/ZbCB-hNpv9o
[10:34 am, 25/01/2023] +AdMinister: Digital risk, especially Hackers and Spammers should be monitored by
Govt and enforced them seriously.
[10:35 am, 25/01/2023] +Rama: Agree
[10:36 am, 25/01/2023] +Smiley face: "People to People Trust and
the Transformation of The Digitized World of Trusting?"
- - anonymity
[10:46 am, 25/01/2023] +Rama: Anonymity is back��
[10:47 am, 25/01/2023] +YT: A little knowledge is a dangerous thing. I
wonder whether the high incidence of scams is related to people knowing little
but thinking they know a lot and thus, letting their guards down and falling
prey to digital and online scams.
[10:48 am, 25/01/2023] +Rama: Same goes for too much knowledge in
certain hands!
[10:59 am, 25/01/2023] +Smiley face: Good morning, Andrew!
[11:00 am, 25/01/2023] +Smiley face: 25 January, 2023
Good morning everyone!
"People to People Trust and the Transformation of The Digitized
World of Trusting?"
- - anonymity
What will be the profound Citizens' Experience (learning curve) as our
nation journey in full speed to digitize as many as possible to full
digitisation of services and goods in the micro sense as well as outwardly
that's a macro perspective?
Salutations to the new economics order!
Perhaps, in this transforming course, half of the citizens (including
all others) that will face disruptions and find it harder to adapt to these new
digital initiatives? It takes time to adapt, adopt, and confidently transform
into a fully digitized ecosystem. No easy task to achieve!
Now and onwards, all businesses from small to the…
[11:01 am, 25/01/2023] +Uncle Law: Despite notices, advisory warning
at lift lobbies, flyers to letterbox and etc, people are still falling to
scams. Likely these people could have been ignoring all these msg
[11:01 am, 25/01/2023] +Rama: ☕��������️����
[11:08 am, 25/01/2023] +Rama: Whether illiterate or educated!
[11:11 am, 25/01/2023] +Smiley face: Good morning Uncle Law, Happy
CNY! Good observations! Thanks.
Many people ignore these real threats of scams. Are they ignorant or
are they simply thinking that it will not happen to them or are many people
just too busy working and trying to make a living!
[11:33 am, 25/01/2023] +Smiley face: 25 January, 2023
"Capitalism include Competitions!"
- - anonymity
Changes in Demographics and Consumer Behaviors?
From Gen Z to the Millennials (1981 to 2012 birth years), they tried,
they embraced, or they enabled in one way or the other, one example is Internet
shopping, browsing and buying behaviors that gave birth to many e-commerce
giants from Amazon, to Alibaba and to Grab? These corporations are way ahead of
time, this 'digitized' game of selling!
"Efficiency can mean less human at the work place?"
- - anonymity
How can we transform our public services into a powerful and efficient
digital ecosystem? Envision this, a few clicks in your mobile device will
conclude your interactions with any of the agencies?
- - in progress - -
[11:49 am, 25/01/2023] +Frankie Wee: The future is changed become
ultra technology and small things.
The old is no longer and disposal
(Example Nokia 3310 and MP3)
[11:56 am, 25/01/2023] +Frankie Wee: Many thing happened in the world
turn into crime of scam and anti corruption. Technology will alway protect and
keep away when new crime will work out. However it may be too late (did someone
transfer money millions dollars) treat it a lesson what is do not deserved
trusted.
[0:11 pm, 25/01/2023] +Guillermo Cabeza: More and more online services
require a smartphone (harder to hack) and even with banks websites are becoming
less useful. This isn’t great for the elderly as it is harder to navigate a
phone (harder to read; not everyone has a smartphone). Even for those of us not
yet in our golden years who have become used to digitisation, it will be harder
as we get older if the world is entirely digitised. So my view is it is good to
encourage efficiency but there must still be a way to access services in person
or by phone call.
[0:12 pm, 25/01/2023] +Guillermo Cabeza: And to add - the
proliferation of bots is not helpful at all. How many of us end up giving up
and trying to figure out how to call customer service?
[1:22 pm, 25/01/2023] +REACH: Dear Contributors
We want to HEAR MORE from you!
What are your views on Singapore’s digital inclusion efforts? What are
some skills needed to navigate the online space, and how can individuals be
more digitally savvy?
We have had good feedback and hope that we can keep the discussion
robust and active!
Megan ��
[1:24 pm, 25/01/2023] +Ken: To provide a need to use it…
Example… discount given on mobile app when purchasing.
Need to be integrated into daily needs in order to be adapted.
[1:25 pm, 25/01/2023] +Rama: This is the way forward. Education,
skills training and awareness are basic needs to move forward.
[1:25 pm, 25/01/2023] +Ken: Training don’t provide usage solution that
is better no one will adopt
[1:25 pm, 25/01/2023] +Ken: Like my mum know how to use WhatsApp as it
is a need to communicate.
Use iPhone cause only smart phone has WhatsApp.
[1:26 pm, 25/01/2023] +Ken: You have to provide a need in order for
the person to have a need to learn.
[1:26 pm, 25/01/2023] +Rama: Great
[1:26 pm, 25/01/2023] +Ken: Training does no help… give money also no
use cause it is not part of the lifestyle..
[1:27 pm, 25/01/2023] +Rama: When physical store start to dissappear,
online appears so have to accept
[1:27 pm, 25/01/2023] +Ken: If becomes part of the lifestyle it
becomes a want…
[1:27 pm, 25/01/2023] +Ken: There will be still demand for physical
store… cause something you need urgent.. like toilet paper? ��
[1:28 pm, 25/01/2023] +Ken: You cannot wait…
[1:28 pm, 25/01/2023] +Ken: Or medicine..
[1:28 pm, 25/01/2023] +Ken: Baby milk, not everyone have the spare
income to stockpile always
[1:29 pm, 25/01/2023] +Ken: But due to the lower volume store might
have to charge more to hold stock ��
[1:29 pm, 25/01/2023] +Rama: Order in bulk online for cost savings
[1:29 pm, 25/01/2023] +Rama: Agree
[1:29 pm, 25/01/2023] +Rama: True
[1:31 pm, 25/01/2023] +Ken: Cyber security awareness… a bit tough…
just like love scam.. no matter how much we send out the message people still
got scam…
Sad to say, till you got affected or someone dear to you affected then
you will be more aware.
[1:31 pm, 25/01/2023] +Rama: Can be arranged
[1:32 pm, 25/01/2023] +Ken: Social engineering are there for a reason…
always new ways to scam using old trick, just how you apply it.
It is a constant battle..
[1:33 pm, 25/01/2023] +Ken: The more protected we are the less likely
we are aware sad to say.. ��
You cannot teach everything..
[1:35 pm, 25/01/2023] +Ken: Government why never do this never do
that… lol
Only blame… but don’t find out online or read from proper source.
[1:35 pm, 25/01/2023] +Rama: Agree
[1:36 pm, 25/01/2023] +Rama: Awareness critical!
[1:36 pm, 25/01/2023] +Rama: Yup
[1:38 pm, 25/01/2023] +Ken: Learn from every experience, example
Hyflux ����
I learn something about investment don’t blindly follow
[1:39 pm, 25/01/2023] +Ken: �� when too good to be true it is..
[1:39 pm, 25/01/2023] +Ken: Even if government backed ��
[1:39 pm, 25/01/2023] +Ken: Learn from mistakes.. only way..
[1:41 pm, 25/01/2023] +Rama: The burn was way too much for investors!
[1:41 pm, 25/01/2023] +Rama: Yes
[1:41 pm, 25/01/2023] +Ken: I am lucky.. I didn’t dump everything in..
6% just way too good…
[1:42 pm, 25/01/2023] +Terrie Wong: It's good but how do we get the
uneducated seniors, unable to use smartphone to come on board?
- During COVID period, I remember a stooped old lady lining up to see
HDB counter staff. She was told she needed to have an appt. 'How to get an
appt?' she asked. She was told she should go onto the Internet, by the young
usher. She asked in Hokkien: Simi si Net? (What is Net?) There were other
elderly in the queue.
- In our haste to digitise, we must help those with traditional ways
of face-to -face service for the many who have no way to keep up.
- I must mention there are also those well-educated elderly, set in
their ways who insist on writing cheques & reject digital banking (like my
boss, aged 80+) due to tech-phobia.
- I myself have found e-services on most govt websites hard to
navigate. UX is so unintuitive, I sometimes wonder are the agencies trying to
avoid customer contact?
- Tel calls? Oh forget it!
[1:42 pm, 25/01/2023] +Rama: Happy for you
[1:43 pm, 25/01/2023] +Rama: This needs detailed assistance
[1:43 pm, 25/01/2023] +Ken: Yup… that’s a thing… we don’t have proper
setup for Centers to provide on-site support.
Giving strangers SingPass password just way too dangerous
[1:43 pm, 25/01/2023] +Rama: Agree
[1:44 pm, 25/01/2023] +Ken: But Singapore are harder to scam due to
money are tracked. But still some manage to by pass it. Or use information for
credit card application
[1:45 pm, 25/01/2023] +Rama: Yes
[1:47 pm, 25/01/2023] +Terrie Wong: Some seniors have SingPass set up
at the CCs but often forget their passwords!
- Their thumbprints are quite
often faded so am not sure biometric passwords
can work.
[1:48 pm, 25/01/2023] +Rama: Facial recognition too!
[1:55 pm, 25/01/2023] +Ken: Thumbprint should work most of the time…
or take more than one… for ease of data in case some fade…
Facial a bit hard as they get older… Fat or skinny due to illness is
hard to say…
[1:55 pm, 25/01/2023] ☸️ Danny
心:
To encourage our population to
be digital savy :-
1. First we need to examine the
benefits of digital savviness and digital immersion and digital inclusion - eg.
Economy, Business, Jobs, Social, Environmental, Medical, Our Very Existence -
how Universe are created and evolved, how living things and human civilisation
evolved.
2. Singapore digital inclusion
efforts - that cover not only the business, employment, education,
eTransaction, eCommerce, eBanking, robotics, AI, autonomous system but also
social interaction, social compactness, entertainment and digital media.
3. Singapore digital inclusion
efforts should also cover the danger that come with digital usage :-
Eg. cyberattacks, digital scams,
ransonware, AI taking over jobs etc.
4. Individual skills will need
to cover web access through laptops, servers; mobile apps access, through
smartphones etc using wireless access through association with 5G, 4G, WiFi,
Bluetooth, Near Field Communication (NFC) etc, understanding of web security
eg. multi-factors authentication eg. OTP (One-Time Password), digital token, QR
code, etc.
5. Individual digital skills
also need to be able to ascertain true online news versus fake news through
many sources verification.
Communication platform eg.
Whatsapp, Telegrams, Social media platforms, Video Conferencing tools like
Zoom, Whatsapp, Telegrams video conferencing etc --- is also a needed skills to
enable digital communication.
[1:55 pm, 25/01/2023] +Ken: Iris will be the next…
[1:56 pm, 25/01/2023] +Ken: My mum always forgot ��
[1:57 pm,
25/01/2023] +Rama: What about those with cataract eye operation?
[1:57 pm,
25/01/2023] +Ken: You can’t have everything lol… adopt more than one accepted
criteria ��
[1:59 pm,
25/01/2023] +Rama: Expected to be a problem
[1:59 pm,
25/01/2023] +Ken: Or biometric plus NFC chip. For older folks easier for the
need for password.
To be frank
password should be eliminated. It is not helpful when you need so many
password..
[1:59 pm,
25/01/2023] +Rama: Agree on password
[2:00 pm,
25/01/2023] +Terrie Wong: I think we still need to retain at least one
traditional counter at govt & commercial offices for the very old or
mentally challenged / disabled.
[2:00 pm,
25/01/2023] +Ken: Already password fatigue at work… more than 3… you will start
reusing password when you keep have to change every 3 months
[2:00 pm,
25/01/2023] +REACH: �� Topic ��
In an interview at
the World Economic Forum (WEF), Minister for Communications and
Information Josephine Teo said Singapore pledged to strengthen digital
inclusion – where people have access to digital technologies and also the
skills to use and benefit from them in their daily lives.
Specifically,
Singapore committed to improving digital capabilities and making digital
services more usable for one million people as part of the WEF’s Edison
Alliance which aims to speed up global efforts to strengthen digital inclusion.
The Government will consult various groups that work with communities on what
enhancements are required to ensure that “digital Singapore is for everyone”.
�� What are your
views on Singapore’s digital inclusion efforts? What ar…
[2:01 pm,
25/01/2023] +Rama: Yes
[2:01 pm,
25/01/2023] ☸️ Danny 心:
1. Digital economy extend
Singapore small market across territorial boundaries and borders.
Business can put up their goods
and services for sales on the Web - to allow overseas consumers to buy our
products and services.
Our global logistics chain and
hub capabilities, world-class seaports and airports can facilitate transport of
our goods to everywhere in the World --- and will help us to mitigate our small
markets to the World market cutting territorial borders and territories.
[2:02 pm, 25/01/2023] +Frankie Wee: Study the case elderly
user-friendly mobile run SO
iOS and android not familiar to
them.
[2:07 pm, 25/01/2023] +richard Wong: Digitalisation is not for
everyone !!!! Pls have mercy and spare the elderly to digitise! Allow them to
opt in for digitisation if they are tech savvy otherwise let them have their
old way !! Have manned counters with human in Govt agencies, banks to serve
their needs not everything paperless .They need to interact with people . Their
memory fading and eyesights failing .how to navigate with the handphone and
remembering so many passwords !!!!!!
[2:15 pm, 25/01/2023] ☸️
Danny 心:
1. Digital sharing among global
scientists, AI, Internet search engines have make collaboration and information
sharing possible and hence allow human civilisation to discover the greatest
mystery of our Universe; that is :-
a. How Universe is created and
evolved.
b. How living things and human
civilisation are created and evolved.
---- Our very existence.
2. This has allow scientists all
over the World to create the following in the laboratory :-
a. Artificial Sun - through
nuclear fusion of hydrogen nucleus in plasma state to form bigger helium
nucleus
b. Teleport (of information bit,
energy using quantum processor) - through Quantum gravity, curvature bending of
time and space from Einstein General Relativity.
c. Creation of Baby Universe in
the lab (Mind-blowing) - Universe within a universe (Intra-Universe) - through
creation of a "False Vaccum or Void" - by injecting "One Stray
mother atom" into the barrier of "false vaccum" using
"Quantum Tunneling".
Nuclear fission occur when a neutron
clash into the Mother nucleus that split the mother atom into many smaller
atoms and start a chain reaction - causing a Big Bang and a "Baby
Universe" is formed.
Nuclear fusion create
"Artificial Sun".
Merged atoms that cool down form
planet and satellite.
[2:16 pm, 25/01/2023] ☸️
Danny 心:
How Universe is created and How
Mental Process develop to form Living Things
(1) Matter
(2) Mind
24 Jan 2023
(I) Matter (色）Form
1. Universe is created from
Nothing (Emptiness).
2. Emptiness is a "false
vaccum" - void without atoms.
3. To create a Universe - need
injection of "an atom" into the "false vaccum" or void.
4. But the "false
vaccum" is a huge barrier for any atom to be "inserted".
5. The only way to insert a
"Mother Atom" into the "False Vaccum" or Void - is through
"Quantum Tunneling".
6. "Quantum Tunneling"
is a condition whereby "False Vaccum" absorb the "Mother
Atom" into the Void.
7. The "Mother Atom"
with the atomic structure of nucleus, neutron, proton (+) and electron (-)
become the 1st atomic structure in the "False Vaccum" or Void.
8. Through nuclear fission chain
reaction, where neutron collide with the nucleus, the atom split into more
smaller atoms with their own subatomic structure of nucleus, neutron, proton
(+) and electron (-).
9. More nuclear fission occur
cause more atomic spitting - resulting in Supernova and create the Big Universe
through a Big Bang (Atomic or Nuclear Explosion).
10. Stars, Suns are formed when
nuclear fusion occur to create infinite energy, but for those celestial bodies
like planets, satellites like moons - they are created if their nuclear fusion
cool down and support living things.
11. RNA and DNA are protein
organic molcules made up of atoms. When more helium fuse together - it will
form carbon wherey organs and larger living things evolved in the planet.
12. This is how Universe (Matter
or 色 or
Form) and Living Things are created on Earth.
[2:16 pm, 25/01/2023] ☸️
Danny 心:
(II) Mind （空）Formless
1. Mind or Mental Process - its
orign, its nature is "Emptiness" or "Void" or "No
Birth, No Death" or "Eternal Bliss, Eternal Peace" with "No
Karma".
2. Like Universe, Matter
"False Vaccum" or Void or "Emptiness" in its initial
original state or nature, Mind is also in "Emptiness".
3. Like in "False
Vaccum" in Origin Universe of Emptiness, it is a "natural
barrier" that will not allow even "one stray atom" to be
inserted into the "False Vaccum".
Likewise, in "Emptiness
Mind" or "Nirvana Mind", even "one stray thought" will
not arise within the "Empty Mind or Heart" or will any infiinte stray
thoughts can penetrate the "Empty Mind". This is its nature. No
matter how hard one try to arise a stray thought will not succeed in an "Empty
Mind".
Unlike human beings or other 6
realm sentinent beings - stray thoughts occur thousands of time naturally,
which is their nature anchor on 3 roots of "Ignorance of Universal
Truth", "Greed or Desires to live in mundane world",
"Hatred, Anger - for failure to meet their greed or desires or
expectation".
4. Then how does mental process
evolve in an "Empty Mind" to evolve into living things in the
Universe to form the 6 realms sentinent beings?
5. Similar to "Quantum
Tunneling" to insert "a Mother Atom" into the "Empty Universe"
- "One stray thought" or 起心动念 will arise when :-
a. Even when one stray thought
of - Attachment to Worldly desire (formation of Universe arise).
b. Nirvana Beings or Empty Mind
of Enlightened Beings - have even one stray thought of "Compassion"
arise - to want to Salvage sentinent beings and Universal Matter falling into
the Mundane Universe.
These 2 conditions of "One
stray thought" or 起心动念 - start the "Mental Process" of living things created or
evolved in the Universe, the Earth planet or other planets.
Hence :--
色 = 空
(Form = Emptiness)
空 = 色
(Emptiness = Form)
Form and Formless (Mind and
Matter) - is a "Mirror image" of one and another.
明心见性。
(Understand of the Heart and
Mind in Emptiness - see the "True Nature" of Universal Truth.
This will Unified all the
Religions in the World ----- through "Enlightenment" of knowledge
verified by New Science, New Physics !!!
[2:18 pm, 25/01/2023] +Frankie Wee: Universe created by God
But we can do see nothing
existed
We believe there developed than
universe
[2:18 pm, 25/01/2023] +Ken: �� way off topic
boss
[2:18 pm,
25/01/2023] +Rama: I thought so
[2:19 pm,
25/01/2023] +Ken: He has so many quotes in his notepad quite amazing ��
[2:19 pm,
25/01/2023] +Ken: Never seems to repeat so much… but not all related
[2:23 pm,
25/01/2023] +Frankie Wee: How many cell in brain ��
database do we have? Human can created AI robot �� in the small brain bio and
blood?
[2:23 pm, 25/01/2023] +Frankie Wee: Don’t
know how to believe the future.
[2:25 pm, 25/01/2023] +Ken: Second brain
lor…. Example your phone…
[2:25 pm, 25/01/2023] +Ken: Nowadays how
many people remember phone numbers
[2:25 pm, 25/01/2023] +Ken: The most you
have a few you common use
[2:26 pm, 25/01/2023] +Frankie Wee: Human
is not 100% professional
Human error make mistake
[2:26 pm, 25/01/2023] +Ken: Sorry I
detached all the numbers…
I can’t even remember my wife phone number
��
����
[2:26 pm, 25/01/2023] +Rama: ��
[2:27 pm, 25/01/2023] +Ken: How many time
we press number to call nowadays.. all in shortcut tap don’t even show number
when press
[2:27 pm, 25/01/2023] +Ken: Only name
[2:32 pm, 25/01/2023] +Smiley face: 25
January, 2023
Trust, Trusting and Trusted?
"Whoever successfully transformed
Digitally will have absolute competitive advantage over the others, likewise
whoever use these Digital means will benefit, it's about economic
growth...?"
- - anonymity
Trust?
Businesses and Public service need to
build a trusting relationship with all customers (consumers or citizens) and
hopefully over a longer period of time becoming a trusted relationship. How
safe will the personal data be? It is no longer a "what if" situation
but it will certainly happen to the breach of millions of personal information
that may lead to unintended consequences such as scams!
Trusting?
So how secure will these digital
transaction platforms be? How safe are these layers of protection …
[2:44 pm, 25/01/2023] +Kenneth Lee WM:
There should be an advisory team to help the oldies subscribe to a service that
suit their needs. Or give them 3 months grace to terminate their contracts
without penalties.
In my neighbour’s case, a retired, elderly
person, hdb dweller, singtel upsell him mobile and broadband services costing
him about $60 a month recently.
He only use broadband occasionally for
bank transactions. A $5 senior mobile plan with mobile hotspot sharing would
serve his needs.
Switched him off singtel mobile plan but
he is still stuck with his broadband contract.
[2:45 pm, 25/01/2023] +Frankie Wee: I
agreed ��
SingTel alway cost them elderly
[2:46 pm, 25/01/2023] +Thomas:
Digitalization has many positives like now closer and faster link for supply
and demand side of commerce. The link for social and keeping in touch is
convenience and instant even though we may be ocean away. It now allows WFM and
remote access , entertainment, instant news and rumor etc and practically all
aspect of commercial and social life . The downside is the bad actors like
hackers include state sponsor hacker on national & local infrastructure (my
company was hit by rasomware in 2021). Other downside is easy to agitate or
disseminate to population via false information via social media. It may erode
some cultural aspect of a community. I just can't understand or get over the
e-hong bao being promoted and I never use it. It will lose the significance o…
[2:48 pm, 25/01/2023] +Rama: True
[2:49 pm, 25/01/2023] +Rama: Short cut
[2:49 pm, 25/01/2023] +Terrie Wong: Yes,
only the older teens wave HPs at their adult relatives: Uncle/Aunty, You can
sent me e-angpows now!
[2:49 pm, 25/01/2023] +Thomas: Btw, my
father don't has a handphone and he is 90. He has a problem with Singpass
access
[2:50 pm, 25/01/2023] +Ken: Lol too
troublesome for them… easy for us…
[2:50 pm, 25/01/2023] +Rama: Uncle and
auntie still old fashion.
[2:50 pm, 25/01/2023] +Rama: Another
problem
[2:50 pm, 25/01/2023] +Ken: The problem
also comes.. ask them to have email ����
[2:50 pm, 25/01/2023] +Ken: They don’t
even use it how to have email…
[2:51 pm, 25/01/2023] +Ken: The person
that plan didn’t think about the non email generation
[2:51 pm, 25/01/2023] +Rama: Yup
[2:51 pm, 25/01/2023] +Thomas: As in my
post , don't undercut a good cultural tradition of respect and giving via
e-hong bas
[2:51 pm, 25/01/2023] +Ken: Create for
them.. ask them remember password… lol
[2:51 pm, 25/01/2023] +Rama: Agree
[2:52 pm, 25/01/2023] +Ken: To me… if they
don’t understand the meaning… it is just money grabbing ����
[2:52 pm, 25/01/2023] +Rama: Yes
[2:54 pm, 25/01/2023] +Thomas: One way for
bank to make money ... forget about tradition
[2:55 pm, 25/01/2023] +Terrie Wong:
E-angpow is convenient for cross border giving though
[2:56 pm, 25/01/2023] +Ken: Is it?
[2:58 pm, 25/01/2023] +Rama: Agree
[2:59 pm, 25/01/2023] +Rama: Much indepth
re-education needed to convince traditional seniors
[2:59 pm, 25/01/2023] +Thomas: yes , but u
don't miss the excitement of children receiving it and keeping it in their
pocket. Make them wish their elders before receiving ? End of the day count the
money. E-hong bao is just transactional between elders and children , with this
. they will not understand the meaning of Chinese tradition and become soon
insignificant . They will constantly check their bank account .
[3:01 pm, 25/01/2023] +Thomas: Not so much
of convince the elders. It is convince which tradition to keep and forgo
[3:05 pm, 25/01/2023] +Thomas: Have you
heard about Qingming Jie (Or Tomb sweeping day ) has also gone virtual ? With
online Shrine ? This is just a marrying between convenience and satisfying
yourself that you have done your duty on Tomb sweeping ?
[3:09 pm, 25/01/2023] +Smiley face: There
will always be some people who will never adapt to changes (this case is going
digital).
Fact is people don't feel good whenever
change happens! That's human nature!
The key is CHANGE!
[3:09 pm, 25/01/2023] +Rama: Agree
[3:10 pm, 25/01/2023] +Rama: Respect for
ancestors has become digital!
[3:14 pm, 25/01/2023] +Thomas: Agree,
change is good but make rational sense and logical use of technology. I have
use Chatbox via the bank and I almost pull off my hair when it giving me
nonsense. I remember MOH dispensing AI inappropriate advice when a certain
keyword is used, it became viral in internet at that time. We still need the
human touch . Technology is to assist and help but not replace. Human minds
still put in the logic in the Technology and it cannot replace human at this
point in time
[3:14 pm, 25/01/2023] +Thomas: Apparently
in China.
[3:15 pm, 25/01/2023] +Rama: ����♂️��
[3:15 pm, 25/01/2023] +Rama: Agree
[3:20 pm, 25/01/2023] +Smiley face: Hi
Thomas, you touched on an issue of relevance.
Years ago, the workers were told to up
their skills, stay relevant and to
increase productivity.
The jobs of yesterday and tomorrow will
face even higher challenges so much so that the existing jobs and roles may not
exist as the world moves into 2030!
Therefore, it is fair to assume that many
leaders and stakeholders are still unable to map out a clear path as to where
the new economics order will be like?
It matters to everyone's lives and
livelihoods! A concern not to be taken lightly!
Thank you.
[3:28 pm, 25/01/2023] +Thomas: I am in the
technology arena for many years. What the leaders and stakeholders advocating
is true and what the tech industry are looking at in the next couple of years.
We need to up skills and stay relevant. What I am diverging is when technology
is not use appropriately that may undercut tradition with long term impact,
consideration for how it is being used and protect it. We may probably in
Technology in Chief in the cabinet to marry between tech and ground/reality, a
deep thinker on the use of tech. Secondly, we may emphasize tech and developing
talent for the industry but we must not forget traditional industry that need
talents and other skills also
[3:32 pm, 25/01/2023] +Noraini: ��
[3:33 pm, 25/01/2023] +Thomas: What the
CIO of company does is to marry tech and business to produce the best tech
outcome for the company. We may need this CIO at the cabinet
[3:33 pm, 25/01/2023] +Rama: Definitely
[3:33 pm, 25/01/2023] +Grace: I think we
need more human touch, less tech to be honest
[3:33 pm, 25/01/2023] +Rama: Agree
[3:33 pm, 25/01/2023] +Grace: Quite tired
of talking to yer another bot or AI interface
[3:34 pm, 25/01/2023] +Terrie Wong: We
must accept things are a-changing: Even beggars in China have their own QR
code.
- Digital respect is good when elders
still get e-angpows.
For toddlers & young kids, we give
physical angpows with $2 - 10 notes which thrill them when they count their
haul
[3:34 pm, 25/01/2023] +Smiley face: 25
January, 2023
Exceptions?
The 'escalator'⁰ of digitisation will be harder for our PGs and some of our MGs. It
doesn't matter (give due considerations to them) if we are not able to
inclusively get them to step on board this escalator. It would be great if they
are able to do so.
So long as we
achieve 90% to 95% before 2030, the ability in adopting these digital drivers,
no problem, we will progress as one nation!
- - in progress - -
[3:34 pm,
25/01/2023] +Rama: Likewise
[3:36 pm,
25/01/2023] +Terrie Wong: Often, we have to insist on human interface when the
AIs don't understand our requests.
They'll get better
with time, am sure.
[3:38 pm,
25/01/2023] +Rama: Just like app chat box where one have to be very specific
when talking to AI!
[3:47 pm,
25/01/2023] +Grace: Hmm for mental wellness and our social cohesion, I think no
AI can replace a human touch. My 2 cents ��
[3:52 pm,
25/01/2023] +Rama: Here ye here ye!
[3:54 pm,
25/01/2023] +Rama: If people don't marry early enough and have at least two
children, AI will be the norm for the millennium generation long after
generation Zis dead and gone!
[4:05 pm,
25/01/2023] +REACH: �� Topic ��
In an interview at
the World Economic Forum (WEF), Minister for Communications and Information
Josephine Teo said Singapore pledged to strengthen digital inclusion – where
people have access to digital technologies and also the skills to use and
benefit from them in their daily lives.
Specifically,
Singapore committed to improving digital capabilities and making digital
services more usable for one million people as part of the WEF’s Edison
Alliance which aims to speed up global efforts to strengthen digital inclusion.
The Government will consult various groups that work with communities on what
enhancements are required to ensure that “digital Singapore is for everyone”.
�� What are your
views on Singapore’s digital inclusion efforts? What ar…
[4:10 pm,
25/01/2023] +Khuan Yew: Rather than make the digitally excluded individuals
acquire digital skills, Minister Josephine Teo should focus on what is lacking
that causes them to be excluded. For example, banking apps are only in English
so senior citizens who are not competent in the language can’t use these apps
for banking and payments.
She also cites that
97% of the eligible population have a SingPass account. However, I’m sure a
large proportion of senior citizens get a trusted person to operate their
SingPass for them. My in-laws are Chinese speaking and their children are the
ones operating their SingPass account. Again, this is because the SingPass app
is only available in English. Why not make it available in Malay, Chinese and
Tamil?
But even if these
are available, senior citizens are fearful of online scams and do not know how
to distinguish between real information and scams. Therefore, the easiest way
for them to manage this risk is not to go online.
So there’s a ceiling
to how much digital inclusion there can be because some people choose not to
and the government should respect that. Therefore an offline option should be
provided for those who want to be offline instead of forcing everyone to be
digitally included.
[4:12 pm,
25/01/2023] +Caleb: Think singpass app it's already available in chi ect.
[4:13 pm,
25/01/2023] +Rama: Why wasn't this considered when developing singpass in only
one language!?
[4:15 pm,
25/01/2023] +Rama: Malay and tamil!?
[4:16 pm,
25/01/2023] +Caleb: https://mothership.sg/2022/03/singpass-4-languages/
[4:17 pm,
25/01/2023] +Rama: Great! What is the usage/take up/issue rate amongst the
electorate!?
[4:17 pm,
25/01/2023] +Terrie Wong: Some of the elderly are illiterate so they cannot
handle Malay, Chinese, Tamil or arithmetic. In my addition, they are also
computer illiterate.
[4:18 pm,
25/01/2023] +Jeremiah Wee: As an alternate solution for elderly who cannot
manage their digital services, possible to delegate the access rights to a
family member or chosen POA? Saves the mental effort on the old, and the need
to hire people to train elderly.
Real life application
would be the children or caregivers to manage these administrative tasks on
behalf.
[4:18 pm,
25/01/2023] +Rama: This is a legitimate problem which will be tough to handle!
[4:19 pm,
25/01/2023] +Jeremiah Wee: Will probably need to build safeguards to prevent
abuse.
[4:19 pm,
25/01/2023] +Rama: This has a ĺegal implications in the event of fraud!
[4:20 pm,
25/01/2023] +Jeremiah Wee: Thus to their children or designated persons only.
Rather than having the elderly queue at counters for various services.
[4:21 pm,
25/01/2023] +Smiley face: Hi Jeremiah, good idea! Thanks.
[4:21 pm,
25/01/2023] +Rama: Children too can cheat their parents!
[4:22 pm,
25/01/2023] +Smiley face: That's possible too. Thanks.
[4:22 pm,
25/01/2023] +Khuan Yew: Thanks for the info. So I’m mistaken and SingPass app
is available in all 4 languages. Though it’s rather belated and only available
a year ago while the SingPass app has been around for a couple of years
[4:22 pm,
25/01/2023] +Jeremiah Wee: Haha just a base level suggestion.. Leaving it to
policy makers to fine tune and assess if this is worthwgile pursuing
[4:22 pm,
25/01/2023] +Rama: So was I
[4:22 pm,
25/01/2023] +Rama: Yes
[4:28 pm,
25/01/2023] +Caleb:
https://www.healthhub.sg/programmes/128/personal-health-eservices
Healthhub is a good
example. Can act on behalf of family and friends
[4:30 pm,
25/01/2023] +Caleb: https://www.singpass.gov.sg/main/html/faq.html
[4:31 pm,
25/01/2023] +Caleb: https://www.singpass.gov.sg/main/html/faq.html
[4:35 pm,
25/01/2023] +Smiley face: "Given such strong defenses against change,
fresh ideas come from those who do more than think outside the box. They think
outside the building."
- - Rosabeth Moss
Kanter
(Think Outside the
Building: How Advanced Leaders Can Change the World One Smart Innovation at a
Time...)
[4:37 pm,
25/01/2023] +Rama: Nice
[4:57 pm,
25/01/2023] ☸️ Danny 心:
1. Digital inclusion is an enabler
for true knowledge sharing.
2. True knowledge is power.
3. Knowledge unified everything -
to provide for the economy, jobs, social compactness, faiths and promote peace,
prosperity - reduce friction and violence due to differences in label.
The underlying concepts, facts,
verified by science become significant.
Hence digital inclusion if used
correctly - will be a Blessing to human mankind.
[4:58 pm, 25/01/2023] +Rama: Mankind simply have to accept and adapt.
[5:04 pm, 25/01/2023] ☸️
Danny 心: ��
[5:08 pm,
25/01/2023] +Frankie Wee: I would like to share very important.
My mother don’t know
how to use SingPass she is very old already and worry of trust public. She
alway come to me for help open SingPass to register her own billed.
Any of idea for elderly
trust and safety in app
[5:09 pm,
25/01/2023] +Frankie Wee: When she was there at ICA but keep asking go through
online SingPass but she didn’t alone with her documents. It’s a lot waste of
time.
[5:10 pm,
25/01/2023] +Frankie Wee: Imagine of us in future we getting older how would
technology useful to help us.
[5:10 pm,
25/01/2023] +Rama: This will be tough to implement as it requires a person similar to having lasting power of
attorney as I see.
[5:10 pm,
25/01/2023] +Rama: OK for those who are somewhat tech savy only
[5:21 pm,
25/01/2023] +Khuan Yew: Thanks for sharing. That’s an example of the government
forcing the seniors to go digital when they don’t want to and are not capable
of it.
Instead of focusing
on the efficiency gains for the Government processes and institutions, the
government needs to think from the perspective of the “customer” i.e. citizens
that don’t want to go digital. Government has to accept that it will not be
fully efficient and should stop trying to achieve 100% digital adoption rate.
[5:24 pm,
25/01/2023] +Kenneth Lee WM: Singpass implementation not consistent and there
doesn’t seem to be a body to ensure that it is implemented consistently. Gov
seem to just leave it to implementors.
Eg:
Gov sites all use
app and nric/pswd/sms as alternative 2fa.
With income.com.SG,
one cannot use nric/pswd/sms. The login with password is their proprietary
email/ pswd authentication system.
This inconsistent
implementation of singpass 2fa adds to the confusion for seniors. What they
learn in courses apply only some of the time.
[5:24 pm,
25/01/2023] +Rama: Government cannot comprehend this segment of electorate!?
[5:24 pm,
25/01/2023] +Frankie Wee: What will happen Alzheimer's Disease would she or he
able handle SingPass all of the assets?
[5:24 pm,
25/01/2023] +Grace: Agree
[5:25 pm,
25/01/2023] +Grace: I think there is merit in balancing offline and online
platforms
[5:27 pm,
25/01/2023] +Grace: Singapore likes to "chiong" with newfangled
glitzy tech etc but it is wise also to learn practical skills such as growing
an actual community instead of an online one. A good example of this is the
kampong-like Holland Village library that started organically and with a strong
human spirit of care for one another.
https://mothership.sg/2023/01/holland-village-blk-2-library/
[5:50 pm,
25/01/2023] +Rama: Why no oversight!?
[5:57 pm,
25/01/2023] +Wai Xin: isn't income.com.sg a private entity?
[5:58 pm,
25/01/2023] +Singapore Maid Agency: Agree and also the dyslexic and visually
impaired citizen
[5:59 pm,
25/01/2023] +Rama: Yes
[5:59 pm,
25/01/2023] ☸️ Danny 心:
Income also use singpass.
[6:00 pm, 25/01/2023] +REACH: �� Topic ��
In an interview at
the World Economic Forum (WEF), Minister for Communications and
Information Josephine Teo said Singapore pledged to strengthen digital
inclusion – where people have access to digital technologies and also the
skills to use and benefit from them in their daily lives.
Specifically,
Singapore committed to improving digital capabilities and making digital
services more usable for one million people as part of the WEF’s Edison
Alliance which aims to speed up global efforts to strengthen digital inclusion.
The Government will consult various groups that work with communities on what
enhancements are required to ensure that “digital Singapore is for everyone”.
�� What are your
views on Singapore’s digital inclusion efforts? What ar…
[6:01 pm,
25/01/2023] ☸️ Danny 心:
All entities that uses singpass
essentially is using SSO - single sign on.
No need to remember many password.
[6:02 pm, 25/01/2023] +Singapore Maid Agency: Have been helping few of my
elderly neighbour apply for CHAS and pioneer generation card as they shared that
their children either overseas or busy and some children tends to get annoyed
when their parents ask more questions and these cause mental stress for whole
family ��
[6:02 pm,
25/01/2023] +Khuan Yew: She can do a Lasting Power of Attorney to appoint you to
act in her interests if she’s not able to.
https://www.msf.gov.sg/policies/Pages/Lasting-Power-of-Attorney.aspx
[6:05 pm,
25/01/2023] ☸️ Danny 心:
Singpass is a single national
authenticator to facilitate single sign on to many government and commercial
services.
[6:09 pm, 25/01/2023] ☸️
Danny 心:
And the singpass mobile apps
installed in the smartphone is essentially a digital token.
[6:13 pm, 25/01/2023] +Smiley face:
https://www.imd.org/centers/world-competitiveness-center/rankings/world-digital-competitiveness/
Denmark excels in ranking that
measures how well economies are exploring new tech
In digitally competitive
economies, cybersecurity measures are top priority for public and private
sector, the 2022 IMD World Digital Competitiveness Ranking also found.
Governments and the private sector
need to shield their digital infrastructure from cyber attacks if they want to
continue in the race for digitally competitive economies. This was a major
finding in the 2022 edition of the IMD World Digital Competitiveness Ranking,
published today by IMD’s World Competitiveness Center (WCC).
All things being equal, economies
that want to develop a solid roadmap for digitalizati…
[6:23 pm, 25/01/2023] ☸️
Danny 心:
1. My only worry is how fast
quantum computing is progressing.
2. China say they have
successfully developed quantum computing - with capabilities to be able decrypt
all traditional digital encryption using binary bits. Such as RSA, 3DES, etc
encryption with very strong key.
Though western computing
scientists dispute such claim, they acknowledge that China computer scientists
have make significant breakthrough in quantum computing.
3. Essentially quantum computing
make use of atomic and subatomic particles for computing taking advantage of
quantum mechanics such as qubit, quantum superposition, quantum entanglement of
all opposing states eg. 00, 11, 10, 01 - that can break traditional binary bits
of 0 or 1.
4. Hence our computer scientists
will need to ramp up our knowledge in quantum computing - to ensure our cybersecurity
in military, government, internal security, banking, business, individual
computing can be secured and not break by quantum computing.
[6:38 pm, 25/01/2023] ☸️
Danny 心:
Chinese researchers claim to find
way to break encryption using quantum computers.
Experts assess whether method
outlined in scientific paper could be a sooner-than-expected turning point in
the technology.
Look like our money in the banks,
government military, business etc that uses traditional binary encryption
algorithms no longer safe
https://www.ft.com/content/b15680c0-cf31-448d-9eb6-b30426c29b8b
[6:50 pm, 25/01/2023] +REACH: Dear Contributors,
⏰ We will be closing
the chat in 10 minutes ⏰
Thank you very much
for being part of our WhatsApp chat and participating actively.
Goodnight!
Megan ��
[7:01 pm,
25/01/2023] +REACH: Dear Contributors,
We will be closing
the chat for today.
Thank you very much
for being part of our WhatsApp chat and participating actively.
Goodnight!
Megan ��
=====
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